To ensure the connectivity and
restoration of power supply to our esteems customers by watching /monitoring
the distribution system (796 nos. of Feeders) spread in the jurisdiction of
company. The distribution network of
22679 KM HT line and 18164 KM LT line.
The Central CRC established in GEPCO
Head Quarter under the headship of General Manager (Operation) GEPCO and working
around the clock in three shifts leaded by Dy. Manager (Operations)
Functions/Responsibilities
of CRC
- Ministry F.C.C online
complaints/telephonically received CRC GEPCO Head Quarter Gujranwala from
Ministry of Water & Power, Islamabad. Which has been got redressed through
SDO/Xen/SE (Operation) concerned as well as Construction & GSO Circles etc
and also confirmed the from the complainant through telephonically.
- Watch the connectivity &
Restoration of distribution System
- Monitor Federal Complaint Cell (FCC)
to resolve the complaints
- Attend consumer Complaints on 118
- Coordination/monitoring of all Rapid
Response units established in all Sub Divisions of the /company.
Services Available:
24/7
Contact No.
+92-55-9200504, +92-55-9200516, +92-55-9200592
Address:
GEPCO HQ, 565-A, Model Town, G.T Road, Gujranwala.